Incident Response
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Managed Security
SOC as a Service in Pakistan — 24/7 Monitoring
24/7 monitoring, detection, and response from our managed SOC.
What it is
A Security Operations Centre you do not have to build, staff or keep awake. We monitor your environment around the clock, triage what the tooling raises, and escalate with context rather than forwarding alerts. You get analysts who know your environment and a defined response when something is real.
Types of SOC Services we deliver
24/7 managed detection and response
Continuous monitoring with analyst-reviewed detections and an agreed response mandate — not raw alerts forwarded to your inbox at 3am.
Log management and SIEM operations
We run the platform, tune the rules and own the noise. Most in-house SIEM projects fail at tuning, not at deployment.
Detection engineering
Use cases written for your environment and mapped to MITRE ATT&CK, so coverage is a measurable thing rather than a claim.
Threat hunting
Scheduled hypothesis-driven hunts for what the detections were never written to catch.
Co-managed SOC
Your team keeps ownership and business-hours coverage; we take nights, weekends and the depth. The usual answer for an organisation with two security staff and a 24/7 obligation.
How we do it
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1
Source onboarding
Endpoints, network, cloud, identity and application logs connected and normalised into a single view.
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2
Baselining
A learning period to establish what normal looks like in your business, so alerting reflects you rather than a generic template.
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3
Detection engineering
Rules built and tuned against MITRE ATT&CK for the techniques that actually apply to your stack.
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4
24/7 triage
Analysts review alerts continuously, investigate, and dismiss the noise before it reaches you.
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5
Escalation with context
Real incidents arrive with the timeline, affected assets and recommended action already established.
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6
Continuous tuning
Detections are revised as your environment changes and as false positives reveal themselves.
What's included
- 24/7/365 monitoring and triage
- SIEM management and detection engineering
- MITRE ATT&CK-mapped alert coverage
- Named analysts who learn your environment
- Defined escalation paths and response times
- Monthly detection coverage reporting
Who needs it
- Organisations without the headcount for round-the-clock cover
- Teams whose existing SIEM generates more noise than answers
- Businesses with a contractual monitoring obligation
Deliverables
- Tuned detection rule set mapped to ATT&CK
- Monthly reporting on alert volume, triage and outcomes
- Incident timelines for every escalation
- Coverage gap analysis against your log sources
What SOC Services costs
A monthly retainer, priced on log volume and endpoint count.
The figure depends on scope, so we quote one fixed price in writing before any work begins. These are the things that move it:
- Daily log volume — This is the number the whole retainer turns on. Ingest and retention scale with it, and so does the analyst time spent on what arrives.
- How many endpoints and servers are monitored — Coverage breadth sets both the tooling cost and the volume of alerts that need a human decision.
- Hours of coverage — Business hours, extended hours, or genuine 24/7 — the last one is a staffed rota and is priced as one. It is also the only version that helps at 2am on a Sunday, which is when it matters.
- How much retention you need — Thirty days satisfies most operational needs. A year, which some compliance regimes expect, is a materially different storage cost.
- Whether response is included or only detection — Alerting you is one service. Containing the incident on your behalf, with agreed authority to act, is another.
Onboard the sources that actually produce detections first — identity, endpoint, firewall, email. Sending everything on day one raises the bill before it raises the detection rate.
Where we deliver SOC Services
Monitoring runs around the clock regardless of where you are, with analysts covering Pakistan, Gulf and US business hours. For Pakistani clients the practical advantages are escalation contacts in your own time zone and a provider who can be on site in southern Punjab when an incident needs hands on a keyboard rather than a phone call.
Further reading
- The PISF SOC requirement and the six-month deadline — what the PKCERT directive says, what reporting disagrees on, and why most organisations will buy monitoring rather than build it
- Splunk vs Wazuh vs ELK, compared — which SIEM actually fits your log volume and budget, and what each one costs to run once it is in production
Compliance relevance
Frequently asked questions
No. We work with what you have wherever it is workable — Splunk, Sentinel, Elastic, Wazuh and others. Replacing tooling is a separate decision and we will tell you honestly if yours is the limiting factor.
Response targets are agreed in the service description and tiered by severity. Critical escalations are contacted by phone, not left in a queue.
Log onboarding takes days to a couple of weeks. Useful low-noise alerting takes a baselining period on top of that — anyone promising tuned detections on day one is describing default rules.
An outsourced security operations centre. Instead of hiring, training and retaining the eight to twelve analysts a genuine 24/7 rota needs, you buy monitoring, detection and response as a service. For almost every organisation in Pakistan outside the largest banks and telcos, that is the only realistic route to round-the-clock coverage.
Response times are agreed in writing before monitoring begins and are tied to severity, not to a single headline number. What we will not do is quote an impressive figure that applies only to automated acknowledgement rather than to an analyst actually looking at it.
No. We work with what you have wherever it can produce the telemetry we need. Replacing a working stack as a precondition is a sales position, not a technical one. If something genuinely cannot do the job, we will tell you what is missing and why.
That depends on the deployment, and it is decided in scoping rather than discovered later. Where SBP requirements or client contracts require data residency in Pakistan, we architect for it. Tell us the constraint at the start and it becomes a design input.
Largely vendor vocabulary, with one real distinction. MDR usually means detection and response built around a specific vendor stack with a defined response mandate. A managed SOC is broader and typically covers your whole environment and existing tooling. The question worth asking either way is what they are permitted to do without calling you first.
Yes, and co-managed is our most common arrangement. Your team keeps context and ownership and covers business hours; we cover nights, weekends and surge. Responsibilities are written down before go-live, because the failure mode of co-management is both sides assuming the other is watching.
Typically two to four weeks: log source integration, baseline tuning, agreeing escalation paths and severity definitions, then a monitored warm-up before full handover. Anyone promising same-week production monitoring is skipping the tuning, which is the part that decides whether the service is useful or just noisy.
A monthly retainer, priced on log volume and endpoint count. Beyond that the figure depends on scope — mainly daily log volume, how many endpoints and servers are monitored and hours of coverage. We quote one fixed price in writing before any work begins, so the number does not move once the engagement starts. Onboard the sources that actually produce detections first — identity, endpoint, firewall, email. Sending everything on day one raises the bill before it raises the detection rate.
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