Incident Response
Rapid containment, eradication, and recovery led by senior responders.
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Managed Security
SOC Services
24/7 monitoring, detection, and response from our managed SOC.
What it is
A Security Operations Centre you do not have to build, staff or keep awake. We monitor your environment around the clock, triage what the tooling raises, and escalate with context rather than forwarding alerts. You get analysts who know your environment and a defined response when something is real.
How we do it
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1
Source onboarding
Endpoints, network, cloud, identity and application logs connected and normalised into a single view.
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2
Baselining
A learning period to establish what normal looks like in your business, so alerting reflects you rather than a generic template.
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3
Detection engineering
Rules built and tuned against MITRE ATT&CK for the techniques that actually apply to your stack.
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4
24/7 triage
Analysts review alerts continuously, investigate, and dismiss the noise before it reaches you.
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5
Escalation with context
Real incidents arrive with the timeline, affected assets and recommended action already established.
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6
Continuous tuning
Detections are revised as your environment changes and as false positives reveal themselves.
What's included
- 24/7/365 monitoring and triage
- SIEM management and detection engineering
- MITRE ATT&CK-mapped alert coverage
- Named analysts who learn your environment
- Defined escalation paths and response times
- Monthly detection coverage reporting
Who needs it
- Organisations without the headcount for round-the-clock cover
- Teams whose existing SIEM generates more noise than answers
- Businesses with a contractual monitoring obligation
Deliverables
- Tuned detection rule set mapped to ATT&CK
- Monthly reporting on alert volume, triage and outcomes
- Incident timelines for every escalation
- Coverage gap analysis against your log sources
Compliance relevance
Frequently asked questions
No. We work with what you have wherever it is workable — Splunk, Sentinel, Elastic, Wazuh and others. Replacing tooling is a separate decision and we will tell you honestly if yours is the limiting factor.
Response targets are agreed in the service description and tiered by severity. Critical escalations are contacted by phone, not left in a queue.
Log onboarding takes days to a couple of weeks. Useful low-noise alerting takes a baselining period on top of that — anyone promising tuned detections on day one is describing default rules.
Based in Houston or Texas?
Houston services
See how we deliver 24/7 SOC monitoring and security assessments for Houston-area organizations.
New to managed detection?
Read the guide
Our guide covers how SOC, MSSP, MDR and SIEM actually differ, build vs buy, and the metrics that matter.
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